AshCroft Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds53
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions
- Last inspected2019-01-17
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Many families describe feeling genuinely supported here, particularly during difficult times. Staff have been noted for their warmth and responsiveness, with several people mentioning how well they communicated about their relative's condition.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness65
- Activities & engagement65
- Food quality60
- Healthcare82
- Management & leadership88
- Resident happiness72
What inspectors found
Inspected 2019-01-17
Is this home safe?
Is the care effective?
Effective was rated Outstanding, the highest possible rating, at the February 2022 inspection. This domain covers care planning, staff training, healthcare access, nutrition, and how well the home applies good practice. For a home specialising in dementia and mental health conditions, an Outstanding rating here is significant: inspectors must find specific evidence of high-quality, individually tailored care rather than generic compliance. The published summary does not reproduce the specific findings that drove this rating, but the rating itself is the most informative single data point available for this home.Is this home caring?
Caring was rated Good at the February 2022 inspection. This domain covers staff warmth, dignity, respect, and whether people are supported to maintain their independence. A Good rating means inspectors were satisfied with the quality of interactions they observed and the evidence they reviewed. The published summary does not include direct quotes from residents or relatives, and no specific interactions are described, so it is not possible to give you a detailed picture of day-to-day atmosphere from this text alone.Is the home responsive?
Responsive was rated Good at the February 2022 inspection. This domain covers how well the home tailors care to individual needs, the quality and variety of activities, and how it handles complaints and end-of-life care. The published summary does not describe the activities programme, individual engagement approaches, or complaint handling in any detail. A Good rating means inspectors were satisfied with the evidence at the time of the visit.Is the home well-led?
Well-led was rated Outstanding at the February 2022 inspection, and the home had improved from a previous Good rating. The registered manager is Miss Melanie Dickinson, and the nominated individual is Mr Rishi Rupen Dhameecha. An Outstanding well-led rating requires inspectors to find specific evidence of a positive, open culture, strong governance systems, staff who feel able to raise concerns, and a leadership team that acts on what it learns. The published summary does not reproduce the specific findings in detail, but the trend of improvement from Good to Outstanding is a meaningful positive signal.
Source: CQC inspection report →
What the evidence base says
The home provides care for adults both under and over 65, with particular experience in supporting people with dementia and mental health conditions. For those with dementia, the home offers specialised support, though families should discuss specific approaches to care and communication given the varying experiences reported. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ashcroft Care Home scores well overall, driven by an Outstanding rating in both leadership and effective care, with particular strength in healthcare and management. Several family-critical themes such as food quality and activities cannot be fully scored because the published inspection text does not contain enough specific detail.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Many families describe feeling genuinely supported here, particularly during difficult times. Staff have been noted for their warmth and responsiveness, with several people mentioning how well they communicated about their relative's condition.
What inspectors have recorded
While many families speak highly of the care their relatives received, particularly at the end of life, there have been some troubling reports about management practices and how certain concerns were handled. These contrasting experiences suggest the importance of asking detailed questions about policies and procedures.
How it sits against good practice
If you're considering Ashcroft, it's worth having frank conversations about both the excellent care many have experienced and the concerns others have raised.
Worth a visit
Ashcroft Care Home on Langton Road in Mansfield was rated Outstanding at its most recent inspection in February 2022, having improved from a previous Good rating. The home specialises in dementia, mental health conditions, and nursing care for both older and younger adults across 53 beds. Inspectors awarded Outstanding in both the effective and well-led domains, which are the two areas most strongly linked to sustained quality in dementia care. Safe, caring, and responsive were all rated Good. The main limitation for families reading this report is that the published inspection summary contains very little specific detail: no direct quotes from residents or relatives, no observed interactions, and no information about food, activities, night staffing, or the physical environment. The Outstanding rating in leadership is a meaningful signal, but it is not a substitute for a visit. When you go, ask to see last week's actual staffing rota to check permanent-to-agency ratios on night shifts, ask what one-to-one activity provision looks like for someone who cannot join a group, and spend time watching how staff interact with residents in communal areas during an unscheduled part of the day.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how AshCroft Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How AshCroft Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where families find both devoted care and important questions to ask
Compassionate Care in Mansfield at Ashcroft Care Home
Ashcroft Care Home in Mansfield has earned heartfelt praise from many families for the compassion shown during their loved ones' final days. While most experiences reflect dedicated staff and comfortable surroundings, some families have raised serious concerns that anyone considering this home should explore thoroughly.
Who they care for
The home provides care for adults both under and over 65, with particular experience in supporting people with dementia and mental health conditions.
For those with dementia, the home offers specialised support, though families should discuss specific approaches to care and communication given the varying experiences reported.
“If you're considering Ashcroft, it's worth having frank conversations about both the excellent care many have experienced and the concerns others have raised.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ashcroft Care Home scores well overall, driven by an Outstanding rating in both leadership and effective care, with particular strength in healthcare and management. Several family-critical themes such as food quality and activities cannot be fully scored because the published inspection text does not contain enough specific detail.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Many families describe feeling genuinely supported here, particularly during difficult times. Staff have been noted for their warmth and responsiveness, with several people mentioning how well they communicated about their relative's condition.
What inspectors have recorded
While many families speak highly of the care their relatives received, particularly at the end of life, there have been some troubling reports about management practices and how certain concerns were handled. These contrasting experiences suggest the importance of asking detailed questions about policies and procedures.
How it sits against good practice
If you're considering Ashcroft, it's worth having frank conversations about both the excellent care many have experienced and the concerns others have raised.
Worth a visit
Ashcroft Care Home on Langton Road in Mansfield was rated Outstanding at its most recent inspection in February 2022, having improved from a previous Good rating. The home specialises in dementia, mental health conditions, and nursing care for both older and younger adults across 53 beds. Inspectors awarded Outstanding in both the effective and well-led domains, which are the two areas most strongly linked to sustained quality in dementia care. Safe, caring, and responsive were all rated Good. The main limitation for families reading this report is that the published inspection summary contains very little specific detail: no direct quotes from residents or relatives, no observed interactions, and no information about food, activities, night staffing, or the physical environment. The Outstanding rating in leadership is a meaningful signal, but it is not a substitute for a visit. When you go, ask to see last week's actual staffing rota to check permanent-to-agency ratios on night shifts, ask what one-to-one activity provision looks like for someone who cannot join a group, and spend time watching how staff interact with residents in communal areas during an unscheduled part of the day.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how AshCroft Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How AshCroft Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where families find both devoted care and important questions to ask
Compassionate Care in Mansfield at Ashcroft Care Home
Ashcroft Care Home in Mansfield has earned heartfelt praise from many families for the compassion shown during their loved ones' final days. While most experiences reflect dedicated staff and comfortable surroundings, some families have raised serious concerns that anyone considering this home should explore thoroughly.
Who they care for
The home provides care for adults both under and over 65, with particular experience in supporting people with dementia and mental health conditions.
For those with dementia, the home offers specialised support, though families should discuss specific approaches to care and communication given the varying experiences reported.
Management & ethos
While many families speak highly of the care their relatives received, particularly at the end of life, there have been some troubling reports about management practices and how certain concerns were handled. These contrasting experiences suggest the importance of asking detailed questions about policies and procedures.
The home & environment
The home itself presents well — visitors often comment on the cleanliness and modern feel of the place. Private rooms come with their own bathrooms, and the food has received positive mentions for being hot and well-presented.
“If you're considering Ashcroft, it's worth having frank conversations about both the excellent care many have experienced and the concerns others have raised.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
